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About

ABOUT

Supporting Businesses With Reliable IT Solutions Since 2006

PC Rescue was established in 2006 with a simple goal: to provide dependable, straightforward IT support that businesses can trust.

What began as a small independent operation has grown into a dedicated team of experienced IT professionals, helping organisations across Gloucestershire and beyond keep their technology secure, efficient and running smoothly.

Over the years, our focus has evolved from supporting domestic computer users to delivering professional IT support services for businesses of all sizes. As technology has become increasingly critical to day-to-day operations, we recognised the growing need for proactive, responsive and dependable IT support that businesses can rely on.

As a business ourselves, we understand the challenges that organisations face. From cybersecurity concerns and Microsoft 365 management to ageing hardware, network issues and system reliability, we know that technology problems can quickly impact productivity and profitability.

Our approach is built around prevention rather than reaction. Through proactive monitoring, regular maintenance and responsive support, we aim to resolve issues before they become costly disruptions to your business.

lee at pc rescue msp it support at forest of dean gloucestershire
Supporting businesses in the forest of dean

IT Hardware Deployment

IT SUPPORT

Your Own IT Department Without The Overheads

Instead of waiting for things to break, PC Rescue continuously monitors your systems using enterprise-grade Remote Monitoring & Management tools.

We identify issues before they become costly downtime, install security updates, manage Microsoft 365 environments and provide rapid remote assistance whenever your team needs help.

it managed service provider support forest of dean gloucestershire

IT Managed Service Provider

IT HARDWARE

IT Hardware Deployment & Lifecycle Management

Not every IT issue can be solved remotely.

PC Rescue helps businesses source, configure, upgrade and maintain their computer hardware throughout its lifecycle. Whether you’re onboarding new employees, replacing ageing equipment or upgrading existing systems, we ensure your devices are ready for work from day one.

From memory upgrades and SSD installations to complete laptop and desktop deployments, we help keep your workforce productive and secure.

tech support pc upgrades

Capable in Modern Technologies

Our technicians have been trained on the leading industry standards in email systems, productivity software, storage solutions and more.

Supporting Businesses Across The UK

The team tech support

IT Support FAQ

What is Managed IT Support?

Managed IT Support gives your business a dedicated IT department without the cost of employing in-house staff. PC Rescue continuously monitors your computers, servers and network using professional Remote Monitoring and Management (RMM) tools, helping identify issues before they cause disruption. We proactively manage updates, security, Microsoft 365, device health and hardware performance to keep your business running smoothly.

How does PC Rescue monitor and maintain our systems?

Our managed support platform allows us to monitor device performance, storage capacity, security alerts, software updates and hardware health across your business. This enables us to identify potential issues early, apply patches remotely, upgrade systems where necessary and resolve many problems before users even notice them.

What’s included in your Managed IT Support packages?

Our managed support packages can include proactive monitoring, Microsoft 365 administration, patch management, cybersecurity guidance, remote support, backup monitoring, device maintenance, hardware management and priority response times. We can tailor support to suit businesses of all sizes and requirements.

Can you provide support without visiting our office?

Yes. Most support requests can be handled remotely through our secure support platform, allowing us to quickly diagnose and resolve issues without disrupting your day. Where physical hardware work is required, including computer repairs, memory upgrades, storage upgrades, hardware replacements or network installations, we can arrange an on-site visit or workshop repair.

Can PC Rescue manage Microsoft 365 and business devices?

Absolutely. We can help manage Microsoft 365 accounts, user permissions, email security, mailbox migrations, password resets, licensing, Teams, SharePoint and ongoing administration. We also supply, configure and maintain business laptops, desktops and workstations, ensuring your staff remain productive and secure.

Why choose Managed IT Support instead of break-fix support?

Traditional break-fix support only reacts when something goes wrong. Managed IT Support is proactive. By continuously monitoring systems, maintaining updates, managing hardware lifecycles and addressing issues early, businesses experience less downtime, improved security and more predictable IT costs. When hardware upgrades, repairs or replacements are needed, PC Rescue can also provide hands-on technical support to keep your business running efficiently.

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Real Feedback From Real Clients

Trusted By Local Businesses

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Technical Support
support@pcrescue.org.uk

Accounts Queries
accounts@pcrescue.org.uk

Senior Management
managers@pcrescue.org.uk

Contracts Team
contracts@pcrescue.org.uk