Who We Are
PC Rescue provides managed IT support, remote assistance, Microsoft 365 support, cyber security guidance and business IT services throughout the UK.
Our website address is: https://pcrescue.org.uk
If you have any questions regarding this Privacy Policy or how we handle your data, please contact us at contracts@pcrescue.org.uk.
Information We Collect
When you contact us through our website, submit a support request, or communicate with us by email, we may collect your name, company name, email address, telephone number, information relating to your enquiry or support request, and technical information such as your IP address, browser type and device information.
We only collect information that is necessary to provide our services, respond to enquiries, deliver IT support and maintain appropriate business records.
Contact Forms
When you complete a contact form on our website, the information you provide is sent directly to PC Rescue and may be retained for customer service, support and business administration purposes.
We do not sell or rent your personal information to third parties.
Cookies
Our website may use cookies to improve your browsing experience, support website functionality, improve security and help us understand how visitors use our website.
Cookies may be used to remember user preferences, improve website performance, analyse website traffic and help protect the website from spam or misuse.
You can choose to disable cookies through your browser settings, although some features of the website may not function correctly.
Website Analytics
We may use website analytics services to help us understand how visitors interact with our website. These services may collect information such as pages visited, time spent on the website, approximate geographic location, browser type and device information.
This information is used to improve our website, services and user experience.
Embedded Content From Other Websites
Pages on this website may include embedded content such as videos, maps, images, articles or social media content.
Embedded content from third-party websites behaves in the same way as if you had visited those websites directly. These websites may collect data about you, use cookies, embed additional third-party tracking and monitor your interaction with that embedded content.
We recommend reviewing the privacy policies of any third-party websites you visit.
How We Protect Your Data
PC Rescue takes appropriate technical and organisational measures to help protect personal information from unauthorised access, disclosure, alteration or destruction.
As an IT support provider, security is an important part of our business. We take reasonable steps to safeguard the information entrusted to us.
Who We Share Your Data With
We do not sell, trade or otherwise transfer your personal information to third parties except where necessary to deliver requested services, comply with legal obligations, protect our rights, or maintain the security of our business and website.
Where trusted third-party service providers are used, they are required to keep your information secure and confidential.
How Long We Retain Your Data
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, support and business administration requirements.
Enquiries submitted through our website may be retained for customer service, support history and record-keeping purposes.
Your Rights
Under UK data protection legislation, you have the right to request access to your personal data, request correction of inaccurate information, request deletion of your personal data where applicable, object to certain types of processing, request restriction of processing and request a copy of the data we hold about you.
To exercise any of these rights, please contact us at contracts@pcrescue.org.uk.
Where Your Data Is Sent
Information submitted through this website may be processed by website hosting, security, spam protection, analytics or email systems used to operate the website and provide our services.
We take reasonable steps to ensure any services we use handle information securely and appropriately.
Changes To This Policy
We may update this Privacy Policy from time to time to reflect changes in legislation, business practices or website functionality.
Any updates will be published on this page.
Contact Us
If you have any questions about this Privacy Policy or the way your information is handled, please contact:
PC Rescue
Website: https://pcrescue.org.uk
Email: contracts@pcrescue.org.uk